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FAQs

About the Food

What is PeachDish?

What’s for dinner? There’s nothing more satisfying than a home-cooked meal, prepared with love and shared among family and friends. And while going out to eat for something different is easy and exciting, it can really add up. PeachDish gives you the best of both worlds. We make it easy to cook a delicious and inspired homemade dinner in your own kitchen.

Order a PeachDish box, and you’ll receive recipe cards and all the ingredients you’ll need to prepare your meals. You get to do the fun part—prep, cook, eat, and enjoy around the table with friends and family. Our classically trained chefs develop seasonally inspired recipes that you would order at your favorite restaurant, but are surprisingly quick and easy to prepare at home. We source the freshest ingredients, pre-measure everything for you, pack it in a special insulated box, and ship it to your doorstep. PeachDish is a delicious adventure in a box!

How often does the menu change?

Each week PeachDish customers will have at least nine meals to choose from. Six of these will change weekly, our weekly dishes, and the other three change seasonally, our seasonal dishes. The popular seasonal dishes are offered to give customers consistent options to choose from and usually rotate every several weeks.

All of our dishes highlight produce and ingredients based on seasonality in order to deliver the freshest ingredients possible.

You can see all of our past dishes and recipes here.

Delivery

How much will I pay for in shipping?

Shipping cost will vary for certain states and if you are a subscriber or a guest customer: Subscribers: $0-$15 per shipments

- Free shipping to most states

- $15 state fee to the following states: AZ, CA, CO, IA, ID, KS, ME, MN, MT, ND, NE, NM, NV, OK, OR, SD, UT, WA, WY

Guest Customers: $12 - $27 per shipment

- $12 Guest fee per shipment to all states

- An additional $15 state fee to the following states ($27 total): AZ, CA, CO, IA, ID, KS, ME, MN, MT, ND, NE, NM, NV, OK, OR, SD, UT, WA, WY

How do I track my order? What happens when my order ships?

When your box ships we will send you a shipping confirmation email with the tracking information for your shipment.

You can also find the tracking number under the "Your Account" menu on the "Your Orders" page.

Our meals are delivered to you using third party shipping companies. The tracking number can be used to follow your box's progress via the shipper's online sites. Please note the delivery of your box will typically occur between 11:00 AM and 5:00 PM, but our carriers can sometimes deliver a bit later on the delivery day.

My order just got here and it looks like I'm missing something. What do I do?

All of our PeachDish boxes are shipped with an insulated liner and ice packs to keep the contents cold. Be sure to check in-between the liner and the box to find your recipe cards and a weekly letter from our President. We pack the proteins in an insulated silver bag at the bottom of the box. Be sure to pull the meats out and refrigerate them prior to disposing of the box. If you still feel you are missing something, please contact help@peachdish.com and we'll be sure to make it right for you.

Do you ship nationally?

PeachDish ships to the entire continental United States. Unfortunately, we cannot currently ship to Alaska, Hawaii, or Puerto Rico.

When will my order arrive?

The delivery of your box will typically occur between 11:00 AM and 5:00 PM, but our carriers can deliver up to 8:00 PM on the scheduled day.

You can check the scheduled delivery date for your orders by navigating to the "Your Orders" page under your account.

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Your scheduled delivery days will be displayed under "Upcoming Orders":

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PeachDish is constantly exploring new shipping methods and options to expand the “Choose Your Delivery Date” function. We hope to allow for more delivery day and time options in the future.

How do I select my delivery day?

New Customers:

New customers will select the delivery day for their orders during the checkout process. Available delivery days are based on your delivery zip code. Please note the delivery of your box will typically occur between 11:00 AM and 5:00 PM, but our carriers can deliver up to 8:00 PM on the day you picked.

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Current PeachDish Subscribers:

After logging into your account, navigate to the Menu or Market page. Click on the Week that you wish to confirm your order. Add your desired items to your cart, then click on the "Confirm" button:

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You will be redirected to the order details page. Check your order items, then select your delivery address and delivery day. Your available delivery days will be based on the delivery address zip code. Click on the "Confirm Order" button:

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Manage my Account

When am I charged?

A valid credit card or Amazon account is required to set up your PeachDish account. Subscribers are only charged when they are scheduled to receive a delivery.

The charge will occur early Monday morning each week that you are receiving a shipment.

*Guest and Gift purchasers are charged at the time of purchase.

How do I change my credit card on file?

Login to your account. Locate the “Your Account" menu. Click on the "Account Setting" link (desktop) or the “Your Account” link (mobile). You will be redirected to an Account page. Click on the "Payment" tab. Click on the "Edit" button to update your card information. If you've linked your PeachDish acount to your Amazon Payments Account then you should update your payment inforation in your Amazon account.

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How do I skip a week's delivery?

After logging into your account, navigate to the Menu or Market page. Click on the week that you want to skip. Click on the "Skip?" link.

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Confirm that you now see the "You've skipped delilvery for this week" message.

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Orders can be skipped several weeks in advance, but orders for the upcoming week must be skipped by the deadline of Sunday at 11:59PM EST to avoid receiving a shipment.

How do I edit my order?

Orders for the upcoming week cannot be changed or skipped after Sunday at 11:59PM EST. To choose items for your order the first time, please see the question "How do I add items on my order?"

To edit items on your order, you must first login to your account. Navigate to the "Your Orders" page under your account.

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Find the order that you want to edit and click on "Manage" and then "Edit Order".

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You will be redirected to the Menu & Market page and should see the message "You are editing order ######". The items previously selected for this order will automatically be in your shopping cart. Add & delete items as needed. Click on on the "Confirm" button.

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Reconfirm your delivery date and address. Click on the "Confirm Order" button.

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How do I refer my friends & family to Peachdish? What are the benefits?

To refer others to PeachDish and earn credit, login to your account and hover the cursor over your name on the top right corner of your screen.

Click on “Refer a friend”. On the “Refer a friend page” there is a referral code unique to you which you can email to your friends and family. If they sign up with this code they will receive $10 off their first box, and you will receive $10 credit too! It's a win-win! You must redeem your credit each week for the $10 of credit to apply.

*Only $10 in credits may be redeemed per purchase.

How do I add items on my order?

You have until Sunday at at 11:59PM EST to finalize your order for the upcoming week. To edit an already confimed order please see the question "How do I edit my order?"

To add items to your order, you must first login to your account. Navigate to the Menu or Market page. Click on the week that you want to select items for. Add the meals and market items you want for that week to your cart. Once you've reached the order minimum, click on the "Confirm" button.

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You will be redirected to the order details page. Check your order items and select your delivery address and day. Click on the "Confirm Order" button.

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Subscriptions

How do I start my subscription?

Starting your subscription is easy, just start ordering! Check out out available meals and products on our Menu & Market pages. Add items to your cart for one or multiple weeks and proceed to checkout. After entering your email address, shipping, and payment information you will have the option to continue as a Subscriber or as a Guest. If you would like to start a subscription you will choose "Subscriber", which automatically shedules fruture weekly deliveries for you (which can be skipped or cancelled at any time without penalty). Guest customers pay a $12 fee per shipment which is waived for PeachDish Subscribers!

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Do I have to subscribe to get a box?

You do not have to subscribe to enjoy PeachDish. PeachDish provides the flexibility to become a Subscriber or to checkout as a Guest customer. During the checkout process you'll have the option to continue as either a “Subscriber” or as a “Guest”. Guest customers pay a $12 guest fee per shipment plus any additional state shipping fees. For more details on shipping fees please see the "How much will I pay for shipping?" FAQ.

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Becoming a PeachDish subscriber offers several benefits including the ability to:

  • Schedule automatic shipments
  • Set your dietary preferences and servings plan in your account settings (ex: vegetarian who wants 8 servings of meals per week)
  • Avoid paying the $12 guest fee on each shipment. Guest customers pay a $12 fee per shipment which we we waive for all Subscribers.
  • Skip shipments or cancel your subscription at any time
How much does it cost? What do I get?

PeachDish provides a lot of flexibility! The standard Peachdish delivery includes 4 servings of meals for $50 - or $12.50 per serving - but you can customize your order to your taste. The price of each meal and market item is clearly listed in the description as you order. The only requirement is a minimum cart total of $45 for any individual shipment. You can add multiple dishes, additional servings, or items from our market to your shipment depending on your preferences.

To feed a bigger crowd or have plenty of leftovers you can order additional servings of any dish - up to 12 servings per dish. And there's a price break for ordering higher quantities! For example, ordering a total of 8 servings is $90, or only $11.25 per serving.

PeachDish will send everything that you need to prepare from scratch the meals that you order, excluding kosher salt, black pepper, and oil. To stock your home with our versions of those cooking staples, visit our store to purchase a PeachDish Starter Kit). Meal-kits contain pre-measured dry goods, herbs, and spices; fresh, local and organic produce; and pastured and humanely raised proteins. Included in each box is a colorful and simple-to-understand menu card detailing the nutritional information of the dish and a step-by-step recipe with photos.

Shipping is free for subscribers to most states other than the following, which pay a $15 state fee per shipments: AZ, CA, CO, IA, ID, KS, ME, MN, MT, ND, NE, NM, NV, OK, OR, SD, UT, WA, WY.

PeachDish also provides the flexibility to purchase a “one-time" delivery by checking out as a Guest. Guest customers in all states pay a $12 fee per shipment (we waive this fee $12 fee for Subscribers), and in the following states Guests pay an additional $15 state fee per shipment ($27 total per shipment): AZ, CA, CO, IA, ID, KS, ME, MN, MT, ND, NE, NM, NV, OK, OR, SD, UT, WA, WY

How do I purchase a giftcard?

PeachDish makes a great gift for all occasions!

  • For digital giftcards click here and follow the on-screen instructions to purchase.
  • For physical giftcards, visit the "Gift Card" category on our Market page.
Are subscribers committed to getting a box every week?

No commitment! Once you start your subscription, you can customize your delivery schedule for the upcoming several weeks. You’ll only be charged for the deliveries that you choose to receive. You can opt out of (skip) any delivery in advance. The weekly cutoff is Sunday at 11:59PM EST for the upcoming week's delivery.

PeachDish will always display on the website the Menu for the upcoming three to four weeks. If the menu is not to your preference or if you are not available on a week, simply skip that particular week's delivery. There are no charges for skipping!

For the weeks that you do not skip or make order selections, we will ship you the meals that fit your Dietary and Servings preferences set in your account. For more details on this see the question "Do I pick which items I want in each week's box? Or does PeachDish pick for me?".

Do I pick which items I want in each week's box? Or does PeachDish pick for me?

As a PeachDish subscriber you have the flexibility to choose which meals (and market items) you would like to receive in each week's box.

You can customize your variety of meals, number of servings, and selection of market items to best suit your needs for each week. All that's required for each week's order is a $45 order minimum.

Subscribers also have the convenient option of having the PeachDish team choose which meals to send for your order.

The PeachDish team will use the Dietary and Servings Plans set in your Account Settings to select a variety of meals. Orders that don't have a skip submitted or item selections confirmed by the weekly order deadline will default to this option. The deadline to make item selections or skip an order is 11:59PM EST on the Sunday before that order's scheduled delivery.

I do not wish to subscribe yet, but I want to receive menu updates in my email. How do I receive these updates?

We love to share our passion for good food with you! If you scroll to the bottom of the PeachDish.com homepage you will see an email address input field just above the “subscribe” button. Enter your email address, click on subscribe, verify your email, and start recieving PeachDish updates. Thanks for supporting!

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Nutritional

Do any of your ingredients contain trans fats?

No, we do not source any ingredients that contain trans fats.

Do the eggs in this dish cause high cholesterol?

When consumed in moderation eggs are a healthy addition to a balanced diet. Eggs are naturally high in dietary cholesterol, which is why we design meals with a limited amount of egg per dish.

What’s the story on coconut milk? I’ve heard it’s high in saturated fat.

Coconut milk is naturally high in plant-based saturated fat, you can read more about this ingredient here.

Where can I find the nutrition information about my dishes?

We provide nutritional information for each recipe in two places:

  • Online, on the tab labeled “Nutritional Facts” on the Menu page
  • On the back of recipe card that comes with your kit

The percentages of our nutritional information are based on a 2,000-calorie diet. Please note that final nutrition may vary slightly from these numbers, dependent upon individual preparation.

How do you size the protein portions?

We follow the USDA serving size recommendations from choosemyplate.gov to promote balanced meals with appropriate macronutrient (protein, carbohydrate, and fat) distribution.

This dish seems high in sodium, is it healthy?

We are proud to offer balanced recipes and wholesome ingredients, we also strive to offer a spectrum of meals. Sometimes we feature more indulgent dishes that, while delicious are intended to be consumed in moderation.

The FDA recommends consuming no more than 2300 mg sodium per day and the majority of our meals fall under 50% of this amount per serving.

Do you have any gluten free options?

We offer “No Added Gluten” dishes that do not incorporate gluten-containing ingredients. These dishes are denoted by a strikethrough wheat icon. If you have a severe gluten sensitivity or Celiac Disease, please note that we are not a certified gluten-free facility.

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Additionally, many of our dishes can be made without gluten via simple home substitutions such as replacing flour with almond meal, chickpea flour, or brown rice flour, replacing pasta with a gluten free brand, or substituting hamburger buns with a gluten free roll.

To easily filter to only our "no gluten added" meals you can use the "No Gluten Added" category listed at the top of the Menu page.

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Do you have any vegetarian or vegan options?

Each week our menu offers at least two vegetarian dishes from which you can choose. Some of these vegetarian options may also meet the requirements of a vegan diet. The full ingredient list for each meal is listed on the meal's description page and can be used to determine if the meal meets vegan requirements.

Please note that animal proteins are packaged and seperated from the remainder of the meal ingredients on all PeachDish meals.

All vegetarian dishes will be indicated with the Vegetarian icon:

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To easily filter to only our vegetarian meals you can use the "Vegetarian" category listed at the top of the Menu page.

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What are your meal portion sizes? Are they filling enough?

We follow the USDA choosemyplate.gov serving size recommendations to promote balanced meals with appropriate macronutrient distribution. Each meal provides two servings that are satisfying for the average consumer. If you need a little “extra,” we recommend adding a protein a la carte from our online store.

Read more about the 2015-2020 Dietary Guidelines for Americans here.

What is the Ribbon Series?

We work closely with farmers and local artisans to ensure that products with the highest quality and flavor go into your PeachDish box. When we find an amazing or less common ingredient to share with you, we will feature it in a Ribbon Series dish. "Sometimes we find that special product that we want to bring into your kitchen. That's why we're introducing the Ribbon Series, so that we can bring these unique ingredients to you," says Chef Seth Freedman, Culinary Director of PeachDish.

Ribbon Series dishes are offered at a higher price point due to their ingedients, but still provide a great value for the uniqueness or rarity of the offering. The prices for each Ribbon Series dish are listed in the dish description when ordering as well as on your order confirmation email.

All Ribbon Series dishes are indicated with the ribbon icon:

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To easily filter to see available Ribbon Series meals you can use the "Ribbon" category listed at the top of the Menu page:

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Are the ingredients organic and GMO-free?

We source organic, local, and sustainable ingredients whenever possible, and look to purchase those ingredients first. All USDA Certified Organic foods are by law free of genetically modified ingredients.

However, we are not a USDA Certified Organic operation.

I have a _____ allergy, do you offer _____-free options?

Although we are not an allergen-monitored facility, cross-contamination is rare. We therefore cannot guarantee that our meal kits are safe for those with severe allergic reactions.

What is the SuperFood Series?

Our SuperFood feature recipes that are lower in calories (typically between 450 - 550 calories/serving), lower in sodium (less than 25% of the upper safe limit per serving), and low in saturated fat and cholesterol. These dishes also contain at least 4 “super food” ingredients known for their wholesome, healthful properties. SuperFood Series dishes are denoted with an apple & heart icon.

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To easily filter to see available SuperFood meals you can use the "SuperFood" category listed at the top of the Menu page:

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Still need help?



Best Quality Meal Kit Company

Customer Service


Enjoy@Peachdish.com
Nutritional Meals

Nutritional Help


Nutrition@Peachdish.com